Get in touch
Questions about App Sales Dash, a figure you do not trust, or something the guide does not answer: write to us. The people who read this are the people who build the app.
There is no ticketing system and no promised response time. If a message points at a real defect (a figure labelled wrong, a gap not named), it goes to the top of the pile.
Write to us
What helps us answer a support question in one round
- Your macOS version and the app version from About App Sales Dash.
- Which store the question concerns, and what its row in Settings > Stores says.
- For connection problems: the store’s Test result in Settings > Stores.
- For anything deeper: Diagnostics > Copy log copies the Activity log entries shown, oldest first. Read them before you paste them. They name your reports and sync activity, though never your credentials.
Never send credentials. Not the .p8 file, not the
service-account JSON, not the Stripe key. We do not need them, we will never ask
for them, and a credential that has been in an email should be treated as burned.
Revoke it in the store's console and issue a new one.
Your message is handled as described in the Privacy Policy.
Last updated